FAQ

Frequently Asked Questions (FAQ)

What is Bee Happy Studio?

Bee Happy Studio is a cozy snail mail club and paper goods shop created to help you slow down. Think: a monthly letter + sticker sheets + small paper comforts you can hold in your hands and keep.


What’s included in the Monthly Snail Mail Club?

Each month’s bundle is thoughtfully curated and may include:

  • A monthly letter

  • A themed sticker sheet

  • A mini art print

  • A recipe card or gentle prompt

  • Other small paper goodies that match the month

Items can vary from month to month, but the overall vibe stays the same: warm, slow, and special.


When do subscriptions ship?

Monthly bundles typically ship during the first week of each month.
If anything changes (weather, supply delays, etc.), you’ll always be updated.


When will I be charged?

If you’re subscribed, you’ll be charged on your renewal date. (If you have questions about timing, just send me a message and I’ll help you find it.)


Can I cancel anytime?

Yes. You can cancel anytime before your next renewal/ship date. No pressure — this is meant to be gentle.


Do you offer a prepaid option or gift subscriptions?

Not yet — but it’s on the list. If you’d like to gift a subscription, contact me and I’ll help you make it special.


Can I buy items without subscribing?

Yes! Some items (like sticker sheets, prints, and bundles) are available as one-time purchases in the shop when in stock.


Are past months available?

Sometimes. If I have extras, I’ll list them as Bundles / Past Months.
Because this is a small-batch business, restocks aren’t always guaranteed.


What if something arrives damaged?

I pack everything carefully, but if anything arrives damaged, please contact me within 7 days with a photo and your order number. I’ll make it right.


What’s your return policy?

Because these are small paper goods and subscription-style items, I typically don’t accept returns.
If there’s an issue with your order, please reach out — I’m always happy to help.


Where do you ship?

Right now I ship within the United States. If international shipping becomes available, I’ll announce it.


How much is shipping?

Shipping is calculated at checkout. (If you’re ordering a subscription bundle, shipping is kept as simple and affordable as possible.)


How long does shipping take?

Most orders arrive within 3–7 business days after they ship, depending on USPS and your location.


Do you track orders?

If tracking is available for your order, it will be included in your shipping confirmation.


Will my order look like the photos?

Yes — the style will always match the cozy Bee Happy Studio vibe. Because some items are seasonal and small-batch, exact pieces may vary slightly.


Do you do custom orders?

Not at the moment, but I’m open to ideas. If you have a request, feel free to message me.


How can I contact you?

Use the Contact page or email me and I’ll respond as soon as I can (usually within 1–2 business days).